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Corporate image research for a mobile services supplier in CIS countries

  • Industry

    Mobile services

  • Geographical coverage

    Armenia, Georgia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan

  • Client type

    Research agency

  • Delivery time

    7 weeks

Research Project - IT and telecommunications

Client's need

The aim of the project was to obtain in-depth information on the image of a mobile services supplier in six CIS countries: Kazakhstan, Kyrgystan, Tajikistan, Uzbekistan, Georgia and Armenia. The client wanted to learn about its reputation in each country.

Our deliverables

PMR Research carried out in-depth interviews with government officers and key opinion leaders in each country regarding the company's image. Interviews with the government officers were the most difficult to organise and yet essential for the project. It was also very important that the interviews were conducted by experienced moderators since individual in-depth interviews truly expand the scope of the existing knowledge as well as clarify ambiguities.

Value for the client

Having local experience in the CIS region and having experience securing hard target respondents, PMR Research was able to obtain all the information that was essential for the client and provide them with a better understanding of their reputation in each country.

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